How to create a new subscription manually on dashboard

On your website, your customers can sign up a subscription on your website.
However, sometimes you as a store manager or owner want to create a new subscription manually from your WordPress dashboard. e.g. some customers are not so tech savvy so they are not sure if they can do it on their on.

Before start:

You should not take their payment information over the phone or email. In this tutorial, you can set up a subscription for your customers, but they still has to log in to their account and pay it to start the subscription starts.

Let’s see how you can do it.

1. Access your dashboard,

Use your login credentials to log into your WordPress dashboard.

2. Open subscription list

Go to WooCommerce > Subscriptions. Click “Add Subscription” button on the top of the screen.

3. Select Customer and load addresses

Screen Shot 2022 06 17 at 1.41.01 PM

Select a customer from the dropdown. It automatically loads billing and shipping addresses from the profile. Make sure they are correct information.


No guest customer. Your customer’s account has to be created or existed already in the system.

4. Adding products

Under the product box, click Add item(s)

add item subscription

Be careful. Select a subscription item from the list.(You cannot choose the regular item.)

5. Set Schedule

Set payment schedule from pulldowns


6.Create order

Click Choose an action > “Select Create pending parent order

subscription actions

Now, the subscription is created under this customer’s account. Now you need receive a payment or payment method registered with this subscription.

7.Give instructions to your customer.

Inform the customer so that a subscription is created on his or her account. Now the customer needs to pay the subscription.

You can create your own document or you can use my template and modify to fit your website.

You can use my instruction Google Doc template from the link below.

Similar Posts